Many years ago, I volunteered at a community radio station in Glasgow. As well as turning up for my shift, however, I made a point of showing up at their other events.

At one of these, I was introduced to someone who was supposed to be some big deal in radio, even if the details of his background are now hazy. I can’t even remember whether he was actually a professional or just an enthusiastic amateur. In any case, I was starting out with presenting and he knew more than I did, so I asked him whether he had any advice.

This turned out to be a mistake. Rather than first asking a few establishing questions, he talked at me non-stop for about ten minutes. I’m trying to remember even one of the points he made, but all I can recall is the wide-eyed enthusiasm in his face.

I subsequently learnt there can be something of a ‘wannabe culture’ in community radio, and it’s likely he was part of that. Many volunteers are genuinely there to make a difference to the listeners, but a few believe they could have been on Absolute 90s if only their luck had turned out differently.

I was reminded of this incident recently when I was asked by two different people for general writing advice. I could easily have launched into my own ten-minute speech. I could have reeled off all the times I’ve been published, that I took over National Novel Writing Month for Dundee & Angus, how I used to run an open-mic, what is the best time of week to post a blog, and a hundred other topics.

But what use would it have been? Writing advice is only effective in response to a specific problem.

So instead of channelling that wannabe, I find it more useful to ask some establishing questions, starting broad and narrowing it down. These questions could include, but are not limited to:

  • What’s your current project?
  • Which part are you stuck on?
  • What solutions have you tried so far?

That way, everyone saves time and the person asking gains a much more useful insight than hearing the other person trying to prove their vast knowledge.

Whether the other person takes that advice, however, is another matter.

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